Security Center
Your safety is our priority
Our Security Commitment
At Omni-Trust Bank Nigeria, protecting your financial information is our top priority. We employ industry-leading security measures to ensure your accounts and personal data remain safe.
Security Features
- 256-bit SSL Encryption — All online transactions are encrypted end-to-end
- Two-Factor Authentication (2FA) — Additional verification for all sensitive operations
- Real-time Transaction Alerts — Instant SMS and email notifications for every transaction
- Biometric Login — Fingerprint and face recognition for mobile app access
- 24/7 Fraud Monitoring — Our team monitors transactions around the clock
Protect Yourself from Fraud
- Never share your PIN, password, or OTP with anyone — not even bank staff
- Always verify the URL when accessing internet banking (look for the padlock icon)
- Do not click links in unsolicited emails or SMS messages claiming to be from the bank
- Report lost or stolen cards immediately by calling our 24/7 hotline
- Regularly review your account statements for unauthorized transactions
Security FAQ
Find answers to common questions about our services.
What should I do if I suspect my account has been compromised?
Contact our 24/7 fraud hotline immediately at +234 1 234 5679. We will temporarily freeze your account to prevent further unauthorized access and guide you through the recovery process.
How do I protect myself from phishing?
Never click on links in emails or SMS messages asking for your banking details. Omni-Trust will never ask for your PIN, password, or OTP via email, phone, or text message. Always type our website URL directly into your browser.
Is mobile banking safe?
Yes. Our mobile app uses 256-bit encryption, biometric authentication, and device binding. We also require 2FA for high-value transactions. Keep your app updated to benefit from the latest security patches.
How do I report a lost or stolen card?
Call our 24/7 card center at +234 1 234 5680 or use the mobile app to instantly block your card. You can request a replacement card at any branch.